Moving Your Balance Back to Your Wallet
Withdrawals on zk99 go back to the same wallet method you used to deposit — bKash, Nagad or Rocket. Head to the cashier, tap Withdraw, and enter your wallet number along with the amount you want to move. If your account verification is complete, the request goes into processing. We check the details against your registered wallet to keep your funds secure
before releasing them. You will see a status update inside your account once the transfer is on its way. Do not send to a wallet number that differs from the one registered on your account.
- Open Withdraw in cashier — Go to the cashier, tap Withdraw and confirm your active session before proceeding.
- Enter wallet details — Type in your bKash, Nagad or Rocket number — it must match what is registered on your zk99 account.
- Enter amount and submit — Set the withdrawal amount within your available balance and submit the request for processing.
- Track status in account — Watch the status field inside your account history; it updates when the transfer moves to your wallet.